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[Webinar Recording] Copper Product Pulse - July 2024

[Webinar Recording] Copper Product Pulse - July 2024

 

Hey Copper Community! 👋 

This month’s Product Pulse focused on empowering users with all of the enhanced email capabilities we have introduced this year! We explored new features designed to boost productivity and efficiency within Copper. From personalized messages to inline images, the email enhancements we have introduced this year provide a more user-friendly and results-oriented experience. Among the updates to emails are features like the ability to edit templates straight from your automations, an all-new shareable booking link, new merge fields and more. 📧

 

Key takeaways:

👉 Using the feed to stay on top of emails: Discover how to effortlessly find and manage email communications with new filters and visual indicators in the Feed. 

👉 Personalized outreach: Utilize recurring date filters to stay on top of customer milestones.

👉 Building lists: Leverage the power of bulk emailing with company lists and personalized templates.

👉 Email automation advancements: We went over the latest enhancements to email automation, including increased daily sending limits, faster launch times, and the ability to send test emails.

We cover all of the above with Maggie. Here’s a recording recap so you can jump to the topics most important to you: 

  • Email enhancements kick-off - 2:00

  • Utilizing the Feed for emails - 2:05 to 3:55

  • Building lists for streamlined outreach - 3:55 to 7:10

  • New email button & keyboard shortcut - 7:10 to 8:27

  • Email templates and inline images - 8:27 to 16:00 

  • Automating personal outreach - 16:00 to 29:00

  • BONUS 🎉 what’s coming next - 29:00 to 32:40

We ran a poll inquiring with attendees about possible upcoming features like the ability to connect generic inboxes to Copper, email aliases, or further Feed enhancements. The results were almost even across the board, so stay tuned! Additionally, we provided a sneak peek into the August Product Pulse, which will focus on Pipeline board view improvements. 

Join us for next month’s Product Pulse on August 27th, 2024, as we dive deeper into Pipeline enhancements. Register here.

Whether you’re new to Copper, a longtime customer or still checking it out, we hope you’re excited to explore the possibilities of our new email features.

If you have feedback or questions, please share it in the comments section below ⬇️

See you next time, 

Amie at Copper

I missed the webinar so I didn’t get to complete the poll but EMAIL ALIAS is a big need for improvement. 

Our company uses email aliases for each of our employees for a number of reasons.  However, Copper does not recognize these aliases as Users, instead Copper thinks that our employees’ alias emails are new customers.  This is very frustrating and confusing.  Copper needs to allow us to add multiple email aliases to our Users profile, just as it allows us to add multiple email addresses for customers (People).